PRIVACY POLICY

We do everything we can to make you feel safe with us and we declare that we have taken all appropriate technical and organizational measures to secure your personal data. Your personal data is encrypted on our servers.

Operator

The controller of personal data pursuant to Section 5 (o) of Act No. 18/2018 Coll. on the Protection of Personal Data, as amended (hereinafter referred to as the "Act") is Amonra Holding, a. s. Company ID: with its registered office at Záhradná 32 , 902 01 Pezinok Slovensko (hereinafter referred to as the "controller").

The contact details of the operator are: 
Address: Záhradná 32 , 902 01 Pezinok Slovensko 
Email: info@eliteguard.sk

What types of personal data do we collect and why do we need it?

Requests
quotes and inquiries from web forms

  • Name and surname
  • Phone number
  • E-mail

Newsletter

  • E-mail

What types of personal data do we collect and why do we need it (applies to the e-shop)

Website login

  • E-mail
  • Heslo

Registration 
and purchase on the website

  • Name and surname
  • Delivery address
  • Phone number
  • E-mail

Invoicing 
and economic requirements

  • Trade name
  • Billing address
  • IČO
  • DIČ

Newsletter

You can subscribe to the newsletter by providing personal data and thereby consent to their processing for these marketing purposes (information about promotions, news, sales, or competitions). You can request to unsubscribe from the newsletter at any time by sending an email.

Data transfer to third countries

The operator does not intend to transfer personal data to a third country (a country outside the EU) or an international organization.

Personal data security

To protect your personal data, we have implemented appropriate technical, security and organizational measures in accordance with the requirements and regulations of applicable legislation. All your personal data in electronic form is stored on secure data servers.

How long do we keep your personal data?

We retain your personal data for the period necessary to exercise the rights and obligations arising from the contractual relationship between us and to assert claims from this contractual relationship.

We must retain personal data that is necessary to comply with all our legal obligations for the period specified in the relevant legal regulation, regardless of your consent. For tax and accounting documents, this period is usually 10 years.

In the case of marketing activities or in other cases for which you have given us consent, we retain your data until you withdraw your consent.

Your rights

In connection with the protection of personal data, you have several rights that you can exercise: - the right to withdraw your consent to the processing of personal data at any time

  • the right to supplement or correct personal data
  • right to access data
  • the right to delete personal data
  • the right to restrict processing
  • right to object
  • right to file a complaint
  • right to data portability

Right to supplement and correct

If your data is incorrect, you can edit it directly in your user account settings or you can contact us directly at the email address info@eliteguard.sk and request its correction and addition.

Data access

You have the right to ask us for an overview of the data we process about you, for what purpose, to whom we provide it, and how long we will keep it, by sending an email to info@eliteguard.sk.

Right to erasure of personal data

You have the right to request that we erase your personal data that we process, provided that the following conditions are met and this does not affect data that we are required to retain by law (e.g. invoices):

  • The personal data are no longer necessary for the purposes for which they were collected and processed
  • You withdraw your consent on the basis of which the personal data was processed and there is no other legal basis for the processing of the personal data
  • Personal data has been processed unlawfully
  • The reason for deletion is the fulfillment of an obligation under the law, a special regulation or an international treaty.
  • This is personal data of a person under the age of 16.

Right to restriction of processing

  • You have the right to ask us to restrict the processing of your personal data in the following cases:
  • you object to the accuracy of the personal data, until the accuracy of the personal data is verified
  • the processing of your personal data is unlawful
  • we no longer need your personal data for the purpose of processing, but you need them for the establishment, exercise or defense of your legal claims
  • you object to the processing of your personal data in accordance with the previous point

Right to object

You have the right to object to the processing of your personal data for reasons relating to your particular situation, which is carried out on the basis of our legitimate interest, including profiling based on these provisions. You also have the right to object to the processing of your personal data for direct marketing purposes.

Right to file a complaint

You have the right to file a complaint with the Office for Personal Data Protection if you believe that your personal data has been processed in violation of applicable data protection laws. Contact details can be found here https://dataprotection.gov.sk/uoou/sk/content/kontakt-0.

Cookies

To ensure the proper functioning of this website, we sometimes store small data files called cookies on your device. This is common practice for most large websites.

What are cookies?

A cookie is a small text file that a website places on your computer or mobile device when you browse the site. This file allows the website to remember your actions and preferences (such as email, language, filtering, sorting, searching, shopping) for a certain period of time, so that you do not have to enter them again the next time you visit the site or browse its individual pages.

How do we use cookies?

This website uses cookies to remember logins, products added to the shopping cart, to better tailor advertisements to visitors' interests, for essential website functionality, and for statistical data about website visits.

How to control cookies

You can control or delete cookies at your discretion - see wikipedia.org for details. You can delete all cookies stored on your computer and you can set most browsers to prevent them from being stored. However, in this case you may need to manually adjust some settings each time you visit the website and some services and features will not work.

How to refuse the use of cookies

The use of cookies can be set using your internet browser. Most browsers automatically accept cookies by default.

Analytical Cookies

This website uses Google Analytics, a service provided by Google, Inc. (hereinafter referred to as "Google"). Google Analytics uses cookies.

Google Analytics is extended with related advertising features provided by Google, namely:
- Google Display Network Impression Reports,
- Remarketing (displaying ads on the content network based on products viewed),
- Enhanced Demographic Reports (reporting anonymous demographic data).

More information about privacy protection can be found here https://support.google.com/analytics/topic/2919631?hl=sk&ref_topic=1008008, to refuse these cookies you can install a software add-on available here https://tools.google.com/dlpage/gaoptout.